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A. Lucy's Art & Frame will ship your in-stock items within 24 hours.
Your credit card will not be charged until the item is shipped.
Q. What forms of payment do you accept?
A. Lucy's Art & Frame accepts Pay Pal who in turn
accepts Visa, MasterCard, Discover, and American Express. We also accept check or money order.
Q. How much do you charge for shipping within U.S.A.?
A. If your order is: Add:
$10.00 to $49.99 $9.95
$50.00 to $99.99 $12.95
$100.00 to $199.99 $15.95
$200.00 and Over $25.95
Q. What is your return policy?
A. Lucy's Art & Frame will promptly exchange merchandise or refund the purchase price, excluding delivery charges, if the merchandise is not
damaged and returned within 30 days.
Q. How safe is it to use my credit card and how do you protect customer
information?
A. When you place orders, we offer the use of a secure server. The secure server
software (SSL) encrypts all information you input before it is sent to us.
Furthermore, all of the customer data we collect is protected against unauthorized access.
Q. What information do you collect and how do you use it?
A. When you order, we need to know your name, e-mail address, mailing address,
credit card number, and expiration date. This allows us to process and fulfill
your order and to notify you of your order status. Lucy's Art & Frame does not
sell, trade, or rent your personal information to others.
Q. What are the ways I can order?
A. You can order by phone - Place telephone orders by calling 1-440-944-5445,
24 hours a day, 7 days a week.
A. You can order by mail - Mail check or money order to:
Lucy's Art & Frame
29932 Euclid Ave
Wickliffe, Ohio 44092
A. You can order online - Click on your selection, put it in your cart and when you have finished shopping, checkout.